Quick Fix: Kodi – “One or more items failed to play. Check the log file for details.”

Error: “One or more items failed to play. Check the log file for details.” isn’t necessarily requires you being a developer in order to fix it, see how you may too be able to fix it with just a simple file editing.

Updated Apr 8, 2017Quick Fix
Fix kodi error one or more items failed to play

It’s one of the most common errors you may encounter on Kodi / XBMC, and I assume that if you’re here then you probably already have. :(

However, as it turns out, this error can sometimes be solved by just a quick file editing which doesn’t require much developer skills in order to accomplish.

Now, the reason I keep repeating the words ‘may’ and ‘can’ is not because I don’t believe you can pull it off but for the causes of this error are varied, and so, the following fix may not always work. Yet it wouldn’t hurt to try though, right?

Note: the following fix should work in cases where the item you’re trying to play requires a timeout of up to 20 seconds which without it the stream will suffer a disconnection before the item actually starts to play.

here’s what you need to do:

The Fix

Preferably, using your operating system’s file browser, go inside Kodi’s userdata folder, its location will vary according to your platform –

Operating system File/Folder Paths
Android  Android/data/org.xbmc.kodi/files/.kodi/userdata/
iOS/ATV2 /private/var/mobile/Library/Preferences/Kodi/userdata/
Linux ~/.kodi/userdata/
Mac OS X /Users/<your_user_name>/Library/Application Support/Kodi/userdata/
Windows Start – type %APPDATA%\kodi\userdata – press <Enter>
Special protocol /storage/.kodi/userdata/

* In older versions of the software (before v14) the kodi directories were named xbmc.

If the file doesn’t exists, create a text file and name it “advancedsettings.xml” (without the quotes).

Copy paste the following content into that file and save it (inside the userdata folder):

Note: if the file isn’t empty, search for “<playlisttimeout>VALUE</playlisttimeout>” and change its numerical VALUE according to the below instructions. In case your file doesn’t contain “<playlisttimeout>” tag, place the following as a separate section at the end of the file.


advanced-settings xbmc

Of course, if you like, you may increase or decrease the value (20) according to your own needs, though in general, it’s safe to stay with 20 (which should actually be the default).

COMMENTS (beta 4)

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Neel 5 mons ago
Doesn’t work :( Android tv box
Leesa 5 mons ago
Still did NOT fix my problem! If anything it wiped my kodi box of every addon I  had, then I had to ask a friend to start my kodi box up again.
Some of these helpful tips DON'T work and you end up with nothing at all! 
Guest 9 mons ago
Turn phone side ways u can see everything
Lisa 9 mons ago
Please make this smaller so you can see directions on cell phone.
mehvali 9 mons ago
I am looking to fix under the fire stick kodi, not computer window
Shawn 10 mons ago
I thought you could get free tv. When I purchased my Kodi I asked about a fire stick for free tv and was told that I didn't need one?
Larry 11 mons ago
Firestick says one or more items fails to play . I have Kodi 17 Krypton with Supreme Build Wizard . I have done the following :  reinstall kodi 17 , read about install Raw Maintainence installing it . I don.t know how to get back to page where u put Raw Maintainence in . I have Kodi 17 Krypton. Please advise .
Bobby 11 mons ago Larry
I am having the same issue any luck on your end?
Guest 11 mons ago Larry
Same with me
luxygalaxy 17 days ago Larry
I disconnected  IPVANISH,and problem fixed..
Dave chatten 11 mons ago
Watson the DNS ive tried for. A week uninstalled Kodi but it just came back with same one if you could help I would appreciate it 
יקיר 11 mons ago
לירון תודה גבר זה עובד!
Liron 11 mons ago יקיר
Glad it worked for you :)
Ramesh S 11 mons ago
It's not working for me
Rod 11 mons ago
Actually I fixed that problem completely just changing the dns
Brianna 11 mons ago
What is the issue ? i have tried this ! paid for a vpn . factory resset then reinstalled , but still having the same log error issue.
Liron 11 mons ago Brianna
Hi Brianna, if you're really interested in knowing what's the issue you're having, I suggest you take a glance at the log file, search for the word ERROR there...
Yash 1 mons ago Liron
I am getting playlist error
jerry 11 mons ago
i have  raspberry pi  how  i get  to datafolder  please   the  steps
jose fm Mar '17
It works for me. Thank you
Bill Mar '17
It's great that people like you provide this kind of help for new users of Kodi  However, it would be more beneficial if you clearly state where the code go inside <advancedsettings>  because <advancesettings> has a lot staff such as <video>, <network>, <gui>, and <videoscanner> per say.  So please indicate where the <playlisttimeout> code goes to fix the problem in reference.  For example, if  goes in the <network> tag say so or else.  That way new Kodi users learn the right way.      
Liron Mar '17 Bill
Good idea.
Punit Ware Sep '16
I am trying to watch catch up channel on desi rulz. i am able to play all channel on desi rulez except 2 which i watch most in the past. Now when i try to watch I am facing similar problem on Windows 10. Applied suggested solution by typing below in note pad and saved as .xml and copied to user data path. But unfortunately did not work. Any suggestion how to fix. happy to send log file. but not sure how to send on this group
Andrew Aug '16
Hi am new to fire TV I keep getting processing failed check source URL how do I fix this and where do I go to fix this
Cynthia Aug '16
After updating kodi, I notice the programs, systems are black - nothing there anymore. What can I do? How do I update?
Gayle Louise Stephen Jul '16
My stream engine app has suddenly stopped working. Every time I try to use the YouTube search section the screen goes blank. How do I fix this?
Jo Jul '16
Hi, I'm trying to do this on fire stick using Es explorer but I can't copy & paste the text. How do I put the text on 3 different lines? I don't understand the line termination
C.k. Foo Jun '16
I really need your advice. I am using MINI- XBC box attached to my TV with a wireless keyboard to watch movies via Kodi ver 16(Javis). I am new in this. Can you please teach me : a. How to get into Kodi's user data folder. I can't find it. b. How do I write a text file for .xml c. What program can I use to put that file In the relevant folder. OR do I need to hook my XBC box to laptop. Thank you so much. Francis
c. Jun '16
Android workaround: Press the Home button (*) to open the main Android screen while Kodi still working in the background, then go to Settings and disable wifi and/or Ethernet. Go back to Kodi and there will be the 'Playback failed - One of more items failed to play' message. That will end the 'working loop'. Now go back to Android settings and reenable the wifi and/or Ethernet and then reenter the Kodi. (*) I am using Button Savior (non root) to enable the softkeys so I can click the Home button.
Paul Clarke Apr '16
My Canada on demand addon does not work. Every time I try to play a channel, it says "Canada on demand error. Check log for info". I am new to this and need help. Please.
Alexandros Chatzistamatiou Apr '16
Didn't do anything at all!
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